Terms of service

Last Updated: 1 August 2026

Welcome to Medzenvora. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

2. Products & Pricing

We make every effort to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order if fraud, unauthorised activity, pricing errors, payment issues, or stock availability concerns are identified.

4. Payments

Payments are processed securely through trusted third-party payment providers. Orders will only be processed after successful payment authorisation.

5. Shipping

Orders are processed within 2 business days. Estimated delivery time within the United Kingdom is 3–5 business days. Delivery times may vary due to courier operations or other circumstances beyond our control.

6. Returns & Refunds

Customers may request a return within 14 days of delivery in accordance with our Refund & Return Policy. Approved refunds are processed within 7 business days after the returned item has been received and inspected.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of Medzenvora and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Medzenvora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

9. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes become effective immediately upon publication on this website.